9POV Coach

Emotional
Intelligence

Ennegram

Profiling

Relationship Dynamics at Work

Do you ever wish you could have a better relationship with your peer or boss at work? The Enneagram offers valuable insights into the dynamics between different personality types, helping you anticipate potential conflicts, navigate different work styles, and communicate more effectively. Understanding these dynamics will go a long way towards building healthier and more productive relationships.

We spend so much of our lives at work that the quality of workplace relationships directly impacts our happiness levels, mental health, and overall well-being. How often do we hear about people who seemed to thrive but suddenly quit their successful jobs? Many times, we learn it all boils down to unsustainable relationships – where one person always seems to lose. Below are a few common Enneagram pairings that can create tension if not managed mindfully:

This pair are polar opposites in many ways – 8s are assertive, action-oriented and not afraid of confrontation, which can make them appear intimidating, even when they don’t intend to. Meanwhile, 2s and 9s are both people-pleasers who are conflict-avoidant and find it hard being assertive. Imagine a scenario where an 8 boss demands deadlines and accountability: the 9 might say “yes” just to keep the peace, but then procrastinate or dig their heels in quietly. On the other hand, the 2 will likely overextend themselves to avoid disappointing the 8, leading to resentment and exhaustion. Without awareness, these dynamics can lead to frustration for all involved.

Type 8 – Instead of commanding words like “I want” or “I expect,” try open-ended questions like, “What do you think is a realistic timeline?” or “What challenges do you foresee?”. Give space for the 2 or 9 to share their thoughts – this creates trust and makes them feel valued. Once they feel safe, seen and heard, 2s and 9s can be incredibly reliable and committed team players.

Type 2 / Type 9 –  Speak up, even when it feels uncomfortable! Conflict isn’t always negative; in fact, discomfort is a necessary part of growth. Start small – offer your opinions when you feel strongly about something. Remember, what feels like “difficult behaviour” to you will likely come across much milder to others. Honouring your needs and using your voice is an essential part of stepping more into your personal power.

This duo can feel like they are living in two different worlds: 6s focus on safety, preparation, and worst-case scenarios, while 7s are all about fun, freedom, and spontaneity. While both are planners, their motivation couldn’t be more different – 6s plan to avoid risks, and 7s plan to chase excitement. Their differing  “glass half or all empty” vs. “glass all full” mentalities can certainly cause friction at work: the 6 gets frustrated by the 7’s tendency to “wing it,” while the 7 feels bogged down by the 6’s constant caution and pessimism.

Type 6 – Practice letting go of unnecessary responsibility – allow others to make mistakes and learn from them. When worries arise, try to distinguish between real concerns and anxiety-fuelled projections. If your anxieties feel emotionally overwhelming, take time to decompress (like journaling or taking a walk) before unloading them on the 7. Try embracing the 7’s “things will work out” mindset and see what happens – it might help you realise that some risks aren’t such a big deal after all.

Type 7 – Reflect on past moments when being more cautious would have led to better outcomes, and try to recognise the value of negative data. Rather than dismissing the 6’s concerns, practice listening without interrupting. While your positivity can lift their spirits, listening comes first – your support will mean more if they feel truly heard.

While both Types 3 and 4 belong to the “Heart” centre, their core motivations differ dramatically. 3s are usually in a time crunch, turning down their emotions to focus on achieving their goals, while 4s are deeply emotional and value authenticity and meaningful connection. The result? 4s might feel dismissed by the 3’s transactional, task-oriented approach, while 3s may find the 4’s emotional depth overwhelming or inefficient.

Type 3 –  Recognise the creative brilliance and aesthetic sense that the 4 brings to the table. Give them the space they need for self-expression, and they’ll amaze you. Remember that authenticity and connection are deeply important to them, so approach conversations mindfully – if you are short on time, be transparent about it from the onset (“I have 10 minutes, so we’ll need to focus on the essentials”). Also, don’t forget to acknowledge their efforts with genuine compliments – this goes a long way toward making them feel valued as more than just “a cog in the machinery”.

Type 4 – Understand that 3s are not dismissing you intentionally – they are often juggling multiple tasks and trying to be as efficient as possible. What feels “transactional” to you is simply their way of getting things done. Accept that not everyone processes emotions as deeply as you do, and try to adapt your communication accordingly. Save the deeper conversations for breaks or after work. And remember, 3s are also driven by emotions – they just express them differently, so focus on their good intentions rather than how they might appear on the surface.

These examples illustrate just a few ways different types can struggle to work together, but any combination will face their unique strengths and challenges. However, understanding our differences through the lens of the Enneagram allows us to approach work relationships with greater empathy – for both yourself and those you work with. This awareness will not only help reduce friction but also pave the way for developing healthier, more fulfilling interactions. The Enneagram is thus both a huge gift and roadmap for creating win-win scenarios, and where mutual respect and understanding exists, we can co-cultivate a work environment that is more balanced, happier and productive for everyone.

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Aaron Toh

Marketing Consultant, Ice Cube Marketing

Really enjoyed the session! The facilitators were very spontaneous and used many real-life examples instead of just sharing theories. You can really tell they have deep knowledge and experience in Enneagram, especially when it comes to understanding human behaviour, which can be complex. I was impressed by how they explained everything in such a simple and relatable way.

I also got to understand myself better and why people around me behave and communicate differently. It helped me become more empathetic and more aware of how I communicate with others.

Highly recommended for anyone who is curious to learn more about themselves, understand others better, and improve their communication skills. Definitely a go-to programme. Thank you, Dr Granville and Alicia, for the insightful and enjoyable session!

Andy Quek

Compliance Officer, Financial Services

The Enneagram Level 2 course with Alicia and Dr. Granville was truly transformative! Their depth of knowledge and engaging teaching style made complex concepts easy to grasp. The course went beyond surface-level theory, providing practical tools and insights to apply the Enneagram in everyday life.

Both instructors were warm, approachable, and eager to answer questions, creating a safe space for deeper exploration. I left with a much richer understanding of my type and how it shows up in relationships and growth. Highly recommend this course for anyone ready to take their Enneagram journey to the next level! 

Kenny Lim

Financial Services Senior Director & Multi-Business Founder

I recently completed the Enneagram Level 3 course with EQ World, and it was an exceptional experience. The course was not only deeply insightful but also highly practical. The integration of the Enneagram with emotional intelligence principles provided a comprehensive understanding of both self-awareness and interpersonal dynamics. I particularly appreciated the focus on “Passion by Type” and the “Importance of Instinct”, which offered profound insights into how our core motivations shape our behaviors. The EQ Competency Framework was a standout element, providing clear guidance on developing emotional intelligence in real-world scenarios. Additionally, learning about the “4 Stages of Team Development” helped me better understand group dynamics and how to lead teams more effectively.

Both trainers Dr Gran & Alicia were knowledgeable, engaging, and provided clear, actionable steps to apply the learning in both personal and professional contexts. I found the exercises, especially the coaching techniques, to be incredibly valuable. Overall, it was a well-structured, impactful course that I would highly recommend to anyone looking to deepen their understanding of the Enneagram and enhance their emotional intelligence.

Irfaan Fauzi

Vice President, Academy for Distributors' Development, HSBC Life Insurance

I’ve completed Levels 1, 2, and 3 with them, and each time, the experience has been nothing short of amazing. The team is so warm, so welcoming, and what I really appreciate is how non-judgmental and inclusive they are. Whether you’re new to the Enneagram or have been studying it for a while, they make you feel completely at home.

I always walk away with deeper awareness, practical tools, and a whole lot of “aha!” moments. It’s not just theory—they really help you apply it in real life. Big thank you to Gran wnd Alicia. Keep doing what you do. You’re making a real difference in people’s lives—and I’m grateful to be on this journey with you. Two thumbs up!

Vindce Aw

Marketing Manager, Penta-Ocean Construction

Before discovering the Enneagram, I always saw myself as a fun, easygoing and jovial person. I thought being “fun” was simply a positive trait — something that made people enjoy being around me. As a core Type 7, I believed that everything in my life had to be fun — otherwise I would quickly lose interest or disengage.

What I didn’t realise was that even “fun” has different levels. Through the Enneagram, I learnt that there is a difference between developed and undeveloped expressions of it. Looking back, I began to recognise that my version of “fun” was sometimes a way to avoid discomfort, deflect deeper emotions, or keep things light so I didn’t have to face what was really going on.

At the same time, I started to notice something else — some of my friends were slowly distancing themselves, and I didn’t fully understand why. I would often reframe it as them being busy, but deep down, something didn’t quite sit right.

Through the Enneagram and EQ World’s programmes, I began to see myself more clearly. I realised that my energy could sometimes come across as too intense or overwhelming. When things didn’t go my way, I could become a stronger, more controlling version of myself without even being aware of it.

That was quite a confronting but important realisation — understanding that it wasn’t just circumstances, but also how I was showing up.

What I appreciated about EQ World’s approach is that it wasn’t judgmental. Instead, it gave me the language and awareness to understand my patterns, pause, and choose how I want to respond.

More importantly, I’ve come to realise that fun doesn’t always have to come from what I’m doing — it’s also about how I experience things. Even routine or challenging situations can be meaningful and enjoyable when I show up differently.

Over time, I’ve become more grounded, more present, and less forceful in how I interact with others. And interestingly, I began to see changes in my relationships as well — friends started coming back, and many have shared that they find me more approachable and easier to connect with now.

Today, I still value being fun and light-hearted, but it comes from a more developed and conscious place. I’m more intentional, more aware of myself and others, and better able to manage how I show up. This journey has been deeply meaningful, both personally and professionally, and I’m grateful for the growth it has brought into my life.

Sebastian Ong

Director, Empathica Pte Ltd

I attended the WSQ Negotiation with Enneagram course with Dr Gran and Alicia. I thought I was just going to learn my type, but it went deeper. I now understand my patterns and defence mechanisms, and I catch myself when I slip into default so I can adjust how I communicate.

The session was engaging and practical. The stories made each type easy to recognise, and I could apply it immediately.

I signed up for the Enneagram practitioner program after the course to upgrade myself.

Cindy Tien

Speaker, Executive Coach, and Author of InSide: Break Through Your BS to Influence Yourself

I entered the speaking and coaching industry the way a lot of driven people do — by doing more, learning more, and hustling more.

I thought the gap between where I was and where I wanted to be could be closed with sheer effort. What I didn’t realise was that my addiction to achievement was the gap.

That’s what the Enneagram showed me — and specifically, what Granville and the EQ World team helped me see. Not through dry theory, but through powerful storytelling, rich content, and the facilitation that makes you feel safe enough to be honest with yourself.

From one-day workshops to multi-day certifications, every programme gave me something I could immediately apply — first to my own development, and then to the leaders and teams I work with. EQ World’s Enneagram programmes gave me self-insight. It gave me a language for the patterns I couldn’t see and the courage to do something about them.

Today, I’m able to speak, train and coach leaders and corporate teams with conviction — and the Enneagram is woven through all of it. Granville, you and the EQ World team changed the trajectory of my life. And I don’t say that lightly.

Ellie Tay

Senior Financial Consultant

Attended level 1 and level 2 of the Enneagram courses and it exceeded all my expectations! What was especially meaningful for me is that it deepened my self-understanding, highlighting how we can remain true to our core type while adapting to various scenarios. The conversations with the group were very interesting too. This has helped me greatly when interacting with the people around me, helping me at work and to understand my loved ones better too. The instructors did an excellent job of breaking down complex concepts into easy-to-understand models, presenting them in a clear, step-by-step structure that I didn’t think was possible. This course is truly worth exploring!

Naomi Chua

Associate Director, Excelsior Financial

Amazing experience as always delivered by Gran & Alicia. I have interacted with EQ world since 2019 and their people-centered approach has differentiated them greatly from other enneagram providers. I have taken enneagram lvl 1 and 2 with them and will consider the lvl 3 next year. Love the no-nonsense pragmatic approach. I would strongly recommend their service to anyone who wish to have breakthroughs in personal growth, leadership or people management skills.

Eunice Boh

Deputy Director, Enterprise Technology and Architecture, Public Sector

Taking the Enneagram Level 3 Practitioner course with Gran and Alicia was truly a game-changer. Their depth of knowledge, intuitive facilitation, and warm presence made the learning experience rich and impactful. This course helped me uncover emotional patterns, recognize blind spots, and gain clarity on how I show up — both for myself and others. I walked away not just with insights, but with practical tools to maximize my potential and help others do the same. If you’re ready for deep transformation and real self-leadership, this course is it. Thank you, Gran and Alicia, for creating such a safe and powerful space for growth!

Stuart Shee

Senior Director & Founder of AiS

I recently had the privilege of spending a few precious days with an incredible group of people at the Enneagram Level 2 course.

In a world where many are moving fast but not necessarily growing, this experience was a powerful reminder of the importance of deep self-understanding.

Because growth is not just about doing more. It is about seeing more—about becoming more aware of who we are, how we show up, and why we do what we do.

If you are looking to fast-track both your personal and professional growth, this is more than just a course—it is a transformative journey.

My heartfelt appreciation to Dr. Gran and Alicia for guiding us with such depth, wisdom, and genuine passion. Their ability to create both clarity and breakthrough is truly remarkable.

Grateful for the experience, the insights, and the people.

Tricia Lee

Director of Comms & Marketing, Community Foundation of Singapore

Just completed 4 amazing days of High Performance Coaching with Enneagram (Level 2) with Alicia and Granville.

I came in expecting a few practical tools and perhaps a clearer structure to what I already “knew” from the first course. I did not expect to have my mind blown.

A large part of why this experience was so impactful comes down to Gran and Alicia. They are highly engaging and clearly deeply immersed in their work. More than just delivering content, they hold the space with intention and have so many great examples and stories that bring the content to life.

They also created an environment that felt safe to explore and be vulnerable.

If you want to learn an incredible way to be a better person and improve your interpersonal relationships i highly recommend signing up for one of their courses.

Jacqueline Chow

Director at PFPFA

I just completed High Performance Coaching with Enneagram Level 2, and I have to say this was on a completely different level. Dr Gran and Alicia are exceptional coaches. What stood out most was not just their depth of knowledge, but their ability to translate the Enneagram into practical, high-performance application. This wasn’t theory for the sake of theory. Every concept was tied back to real-life coaching, leadership, and decision-making.

Dr Gran brings a very sharp, structured perspective. You can tell there is a strong foundation behind everything he teaches. The way he breaks down patterns, motivations, and blind spots is precise and insightful. Alicia complements that perfectly with her ability to bring warmth, intuition, and real human understanding into the room. She has a way of making complex dynamics feel very clear and relatable, especially in live coaching situations.

What I appreciated most are the depth of the Enneagram beyond surface-level typing, how to identify real drivers, not just behaviours, practical coaching frameworks that I can immediately apply and thhe balance between structure and intuition

This course stretched my thinking and sharpened how I observe, question, and guide others. It’s not just about becoming a better coach, it’s about becoming far more aware of how people actually operate. Highly recommended for anyone serious about coaching, leadership, or understanding people at a much deeper level!